Infoline Intelligent

SERVICE DESCRIPTION:

Currently, part of the success and development of a business is based on communication and customer information. Customers want access to complete and accurate information about products and services they are interested in.

  Recently, Office5 has decided to extend its range of corporate services intended to the business environment, by launching „INFOLINE INTELIGENT” package.

  • INFOLINE is the assumption of some categories of clients, at some particular hours, in some particular days , for aims that serve to the interest of growing and consolidating the number of potential and current customers.
  • INFOLINE is an efficient communication, mantained at higher standarts of quality with all consumers of your products.
  • INFOLINE is a service of telemarketing and measurement of the content level of your clients.
  • INFOLINE means management services of dificult clients and reports on the flow of new demands from your customers in your field on the market.
Infoline Intelligent service includes:

An individual phone line, personalized call management, multilingual communication, contact with your clients, informing your clients by sending them more detailed information, taking-over the orders, reservations etc. In an ideal way you need this type of services especially when your company:
  • Anounces the release of a new product
  • Anounces the release of a new promotion
  • Starts some long or short term projects for a specific category of your clients
  • Anounces the filling of new groups of participants for seminars organizations, trainings or didactic courses
Office5 has a team of well trained employees who answer customer calls and their questions regarding your products and services. Your customers will always receive information at the highest level through Infoline Intelligent.
The advantages of Infoline Intelligent service:
 
  • Establishing a direct contact between the company and the customer
  • Offering any type of information you wish to convey to your clients about the services that you provide, or the products you sell, in the shortest time and in the most efficient way.
  • The information is offered in any language you wish to communicate with your clients.
  • Furthermore, Infoline Intelligent can expand its activity 24 hours per day, without lunch breaks and with maximum support for your company.
  • Infoline Intelligent service can estimate the opinions of your customers therefore can anticipate any request, increasing the flexibility of your commercial or any other type of offers.
  • Infoline Intelligent service helps you to know better the groups of your customers interested in your offers.
  • Infoline Intelligent service takes away the burdon of daily communication with customers and helps you to plan your business.

We are convinced that the new service can deliver impressive results to growing companies and serious savings for your business budget!


STANDARD INFOLINE INTELIGENT:
  • Answering from 1 up to 10 calls per day*
  • Multilingual communication with the clients
  • The transmission to the clients of a message, agreed with the superior , that reflects his commercial or non commercial offer
  • The presentation of a monthly analytical report about the types of clients and the interest manifested by them 

ADVANCED INFOLINE INTELIGENT:

 

  • Answering from 11 up to 25 calls per day*
  • Multilingual communication with the clients
  • The transmission to the clients of a message, agreed with the superior , that reflects his commercial or non commercial offer
  • The presentation of 2 monthly analytical reports about the types of clients and the interest manifested by them 
SILVER INFOLINE INTELIGENT:
 
  • Answering from 26 up to 50 calls per day*
  • Multilingual communication with the clients
  • The transmission to the clients of a message, agreed with the superior , that reflects his commercial or non commercial offer
  • The presentation of a weekly analytical reports about the types of clients and the interest manifested by them 

* The Price for all extra-package calls will be payed supplementary

Preturile la pachetele Infoline Intelligent:

II – 1 STANDARD


49 € / month

  • Answering from 1 to 10 calls per day *
  • Online communication with customers in several languages
  • The transmission to the clients of a message, agreed with the superior , that reflects his commercial or non commercial offer
  • The presentation of a monthly analytical report about the types of clients and the interest manifested by them
II – 2 ADVANCED


99 € / month

  • Answering from 11 to 25 calls per day *
  • Online communication with customers in several languages
  • The transmission to the clients of a message, agreed with the superior , that reflects his commercial or non commercial offer
  • The presentation of 2 monthly analytical reports about the types of clients and the interest manifested by them 

II- 3 SILVER


169 € / month

  • Answering from 26 to 50 calls per day *
  • Online communication with customers in several languages
  • The transmission to the clients of a message, agreed with the superior , that reflects his commercial or non commercial offer
  • The presentation of a weekly analytical report about the types of clients and the interest manifested by them

II + IO 1


129€ / month

  • Legal/Postal adress in the center of the city
  • Mail receiving and forwarding services
  • Individual phone line
  • Call answering and forwarding services**
  • 6 hours of office usage
  • Infoline Intelligent Package – 1 STANDARD

II + IO 2


159€ / month

  • Legal/Postal adress in the center of the city
  • Mail receiving and forwarding services
  • Individual phone line
  • Call answering and forwarding services**
  • 20 hours of office usage
  • Infoline Intelligent Package – 2 ADVANCED

II + IO 3


229€ / month

  • Legal/Postal adress in the center of the city
  • Mail receiving and forwarding services
  • Individual phone line
  • Call answering and forwarding services**
  • 40 hours of office usage
  • Infoline Intelligent Package – 3 SILVER
(*additional payment for extrapackage calls – 0,5 EUR per call
** all phone calls will be charged according to the rate)

All Infoline Intelligent services can de provided individualy or with the posibility of creating for eachi client individual pachages of servicesl. With Office5 you pay only for what you consume and nothing more. 


SPECIAL OFFERS:

Bonus: Intelliget Office TELEPHONE pachage is offered at half price!